Business Owners: For WHOLESALE opportunities, please Contact Us.
In order to give you great pricing, All sales are final. (This is due to scammers.)
Otherwise, we would have to raise our prices 30% to cover people and scammers who like taking advantage of a liberal Return Policy that can be abused. To prevent unnecessary losses All of our policies have to be scam-proof.
Damaged Goods will promptly be replaced.
To qualify, you must inspect all items upon delivery and take photos (cell phone is fine) if there is damage, and Contact Us within 1-4 days of delivery.
Email 2 good photos from a different angle that clearly show the damage, along with your Name and Order # to:
We will arrange a prompt replacement of the same item for you (no substitutions) and include instructions on what to do with the damaged item (usually destroy it, with a proof photo – to prevent scams.)
Preventing Stolen Goods: Loss prevention is important for us all.
All deliveries must always be signed for by the Addressee or picked up and signed for at the Post Office, or picked up and signed for at a shipping facility.
You can also send it to a very trusted person and have them sign for it, or have it shipped to your work where you can sign for it, if that is reliable.
Store Credit: All Sales Are Final, but at our discretion, on a case by case basis, we may issue a store credit if we feel the situation calls for it.
Declining A Sale: When necessary, due to very rare circumstances, this store reserves the right to refuse a Sale on any order, at our discretion.
In this case you will NOT be charged OR you will be issued a 100% REFUND before any order ships.
This may be necessary due to various important reasons including taking a massive shipping loss on the order, suspicious looking orders, an order that for some reason cannot be fulfilled by the printing company, international restrictions or sanctions, wars, severe weather crisis, declined payments, or unusual claim history.
International Orders:
We welcome International Orders. We ship to most countries, but sadly, a few countries are Restricted by the USA.
The Buyer or the Receiver is responsible for any Customs and Duty fees, VAT taxes, holding and storage fees, or any other fee that was not explicitly itemized on your Sales Receipt.
These fees are NOT included or covered under the term “Shipping” on your Sales Receipt. We have no control over that.
Non-payment of these additional fees that will create problems with your delivery and may cause you additional fees, or may eventually cause you a total loss due to disposal of your goods at the border by the third parties involved. We do not issue Refunds for this.
Unfortunately, we cannot issue Refunds for “Stolen Goods” in countries outside the point of origin (USA). You may file an insurance claim with the shipper and we will gladly provide supporting documentation of your purchase and shipment to support your claim.
For International Orders it is always important to provide a reliable contact phone number of the Receiver and working email address so that we can include it on your shipment so that they can reach you whenever there is a hold-up or a fee.
If we notice a significant discrepancy between the estimated Shipping Fee we charged you on your Sales Receipt, and the actual shipping cost we have to pay to ship it – we will have to contact you and advise you of this.
In this case, you may choose to cover the difference or ask us to cancel your order for a 100% Refund, before the order ships.
If you would like us to ship an order under your own Shipper Account #, please Contact Us before placing your order so we can verify that we can use that shipping company for your order.
For orders going to Africa, the Bill To Address (of the person paying) must match the Ship To address.
Africa orders above $200. will have to be paid by Wire Transfer, and then there will be a 12 business-day hold for the bank to clear it. This excludes weekends, and banking holidays.
Please Contact Us in order to place large or heavy international orders so we can make appropriate arrangements via Air Cargo or Ocean Cargo, get the proper insurance applied to the order, and arrange the payment via wire transfer.
